POLICIES AND PROCEDURES
These policies and procedures are instituted to ensure that the Hotel will deliver an exceptional guest  
experience and will maintain a safe and pristine environment for all of our guests.

CHECK-IN/CHECK-OUT
Check-in time is scheduled to begin at 3:00 p.m. and check-out time for all guests is 11:00 a.m. It is the Group’s responsibility to advise its attendees in all promotional literature of the check-in/check-out times Group is also required to advise its attendees that each registered guest must be at least twenty-one (21) years of age. Message services and baggage storage, can be arranged before check-in and baggage storage after check-out. The Hotel will do its best to accommodate early check-ins as guest rooms become available. Guaranteed reservations will be held until midnight on the reserved date.

INDIVIDUAL CREDIT CARD AUTHORIZATION FOR INCIDENTALS 
The Hotel requires a deposit of $100.00 upon check-in, should guests wish to use a debit card, the pre-authorization will act as a direct withdrawal from the guest’s bank account and the funds will be automatically withdrawn. Upon check-out, after deducting an amount equal to the incidentals used during the guest’s stay at the Hotel, any balance will be credited back to the guest’s bank account. Refunds to a debit account may take up to fourteen (14) days to process, depending on the guest’s bank policy.

EARLY DEPARTURE FEE
Should a guest wish to depart earlier than their original reservation departure date, a charge of one (1) night room and tax for the first returned night will apply.

MINORS
The Hotel is an entertainment/casino business governed by the laws of the State of Nevada and licensed
by the State of Nevada Gaming Commission. The Group is hereby notified that it is against the law for any minor (under the age of 21) to loiter in or near any gaming area. It is also against policy for minors (under the age of 21) to be unattended in the Hotel rooms. Please be advised that an adult (21 years or older) must be present at the time of check-in and throughout the entire stay. The registered adult will be held financially responsible for any damage or excessive cleaning to the Hotel room.

PORTERAGE
Porterage charges will apply for Group chartered transportation (excluding sedans, black car or limousines). A mandatory porterage fee for arrivals and/or departures to/from the Hotel will be applied to Group’s Master Account. Hotel porterage will be billed based on the first main peak arrival night at $5.00 per room. Please note that the porterage charge is subject to change without notice. Chartered vehicles are not permitted at the Hotel without prior approval of the Director Hotel Operations.

HOUSEKEEPING GRATUITIES
Housekeeping gratuities will be at the discretion of the individual guests. However, should the Group elect to cover housekeeping gratuities, this cost is currently $2.00 per room per day and will be applied to the Group’s master account. Please note that the housekeeping gratuities cost is subject to change without notice.

ROOM DELIVERIES
Room deliveries will be charged $2.00 for the first item and $0.50 for each additional item. Personalized
(name specific) deliveries will be assessed an additional $1.00 per room. These charges will be applied to the Group’s master account. Please note that the room delivery charges are subject to change without notice.

CATERING/EVENT SERVICES
Sales Coordinator will be the main contact for all details involving reservation and billing procedures, as well as providing recommendations for outside services, if necessary. The Catering Manager is responsible for assisting the Group with menu selections and event details. The Hotel will maintain a flexible position regarding suggested menus; however, due to changing food costs, definite prices on food and beverage will not be guaranteed until six (6) months prior to the Group’s arrival. Detailed written food and beverage requirements for each event must be received from Group thirty (30) days prior to event. Hotel does not permit any outside food and/or beverages to be brought into the meeting/banquet space under any circumstances.

FACILITIES
The Hotel assigns appropriate function space to accommodate each function based on set-up, attendance, and itinerary of events. It will be the sole right and discretion of the Hotel to reassign or substitute space if the original space designated is unavailable or inappropriate to the function set-up, attendance, or other unforeseen reasons to accommodate the best interests of all organizations within the Hotel. The Hotel cannot guarantee ideal space will be available to accommodate increases in attendance or space intensive set-ups not communicated at the contract origination. The Group agrees to promptly notify the Hotel of any changes in its meeting and banquet space needs, in writing.

The Hotel reserves the right to charge Group an additional fee and service charge for every hour, or portion thereof, beyond the allotted time outlined in the signed Agreement. In the situation that the catered event is extended, the Group will be charged a $300.00 room fee for each additional hour, or portion thereof, the catered event is extended. All charges and overages must be paid in full the night of the event. Extensions are based on availability of the venue and management reserves all rights.

SECURITY
The Hotel will not assume responsibility for damage or loss of any merchandise or articles brought into the Hotel or for any item left unattended. For certain events, the Hotel may require that security be provided at Group’s expense. All outdoor functions will require Group to provide security to maintain the privacy of the event. Only Hotel approved security firms using unarmed guards may be used. Security personnel can be arranged through your Catering representative. For all events conducted by Group on the Hotel’s property where the Group and Hotel have agreed that the Group may provide security in any capacity, Group acknowledges and agrees that it shall use only security personnel that are licensed as private security in the State of Nevada. Without limiting the generality of the foregoing, Group shall not hire off duty police officers from outside the State of Nevada to provide security for any event held on the Hotel’s property unless such out of state off duty police officers are also licensed as private security in the State of Nevada. Group may provide security by contracting directly with a third party security provider that is licensed as private security in the State of Nevada, or hiring off duty police officers licensed by the State of Nevada as private security. Alternatively, if Group and Hotel agree, Hotel may contract directly with security personnel licensed in the State of Nevada on behalf of the Group, provided that Group shall be solely responsible for all costs and expenses associated with the hiring of such security personnel.

PACKAGE HANDLING
All packages and/or freight received at the Hotel will be assessed the following charges:
5 lbs. or less/envelope $ 2.00 each
6 lbs. to 20 lbs. $ 5.00 each
21 lbs. to 50 lbs. $ 10.00 each
51 lbs. to 100 lbs. $ 15.00 each
101 lbs. and over $ 25.00 each
Pallets $ 100.00 for each 100 lbs. increment Individuals are responsible for own package handling fees unless other arrangements are made prior to arrival. Packages mailed to the Hotel need to be address as noted below, with return shipping instructions and labels:

Sunset Station Hotel & Casino
Attn: Guest name/Company/Event dates
1301 West Sunset Road
Henderson, NV 89014

All small packages will be held by our bell desk. The Group contact can go to the bell desk upon check-in, show proper ID. Any packages over one-hundred pounds (100 lbs.) will be delivered to the Hotel’s warehouse. Arrangements for delivery from the warehouse can be made through your Sales/Catering office and is only delivered to the hotel on weekdays.

PRINTED MATERIALS
The Hotel requests that your Sales or Catering contact at the Hotel be placed on the Group’s mailing list so that he or she will receive all materials concerning the Hotel and the Group’s meeting. In this way, we can share with the Hotel staff all printed materials in the possession of your prospective attendees. The Hotel’s Director of Marketing must approve any advertising utilizing the Hotel’s, name, logo, and/or
any request to use the Hotel’s stationary.

DECORATIONS, DISPLAYS, SIGN & BANNERS
Decorations or displays brought into the Hotel by the Group must be approved by appropriate Hotel management prior to arrival. Items may not be attached to any wall, floor, window or ceiling with nails, staples, tape or any other substance in order prevent damage to fine fixtures and furnishings. Signs are not to be placed in public areas. Signs may be displayed in Hotel approved areas only. Any banners that need to be displayed will be hung by the Hotel’s staff unless otherwise approved by the Hotel. Any signage provided by the Group must be of professional quality and approved by Hotel prior to being displayed. White boards, flipcharts, and corkboards displayed in public areas must be approved by the Hotel. Solicitation is not permitted in the public areas. 

Group agrees not to enter into any contracts for music or other forms of entertainment, floral decorations or other services of accommodation in connection with this event without prior written consent of the Hotel.

DAMAGE TO EQUIPMENT OR FACILITIES
Group agrees to be responsible for any damages to equipment or facilities during the time the premises are occupied by Group, Groups’ guests and persons engaged by the Group, inclusive of, but not limited to set-up and break-down of Group function by any persons affiliated with Group’s Event. Any damage or excessive clean up shall be subject to additional charges and fees at Hotel’s sole and absolute discretion.

FIRE MARSHAL REGULATIONS
Decorations or displays brought into the Hotel by the Group must be pre-approved by the Las Vegas Fire Department. An official Flame Retardant Certificate must accompany all material. Pyrotechnic displays are never allowed on the property without written approval from appropriate Hotel Management and a permit from the Las Vegas Fire Department. Thirty (30) days prior to the Event, The Hotel must receive Fire Marshall approved floor plans for any work handled by a decoration or production company. In addition, floor plans must be submitted by the Hotel to the Fire Marshal for any meal function or meeting of three-hundred (300) persons or more.

LOADING/UNLOADING
The Hotel offers specific areas for loading and unloading of many materials into a banquet room. Any loading of equipment through the front door will not be permitted unless approval is granted from appropriate Hotel Management. Move-in/move out times is between the hours of 9:00 a.m. and 7:00
p.m. Your Catering Manager must approve any exceptions to this time frame.

EXHIBITOR CLAUSE
The Group is responsible for submitting to Hotel, by Cutoff Date, a summary of its requirements for the exhibit area, which shall include the number of exhibits, the floor load and square footage requirements for each booth, and total square footage for the exhibit hall. Group agrees to contract with an exhibit (drayage) company to handle all of Group’s exhibitors needs, including, but not limited to, pipe and drape, tables in the exhibit hall, handling, shipping, delivering and receiving of all of the exhibitors’ freight and show floor electrical requirements. Banquet Manager provided by the Hotel is required during all load-in and load-out times. Labor charges for the Banquet Manager will be posted to the Group’s Master Account. 

Exhibit rental includes:
1. Set-up and dismantle days
2. General lighting
3. Standard heating and/or air conditioning.
Exhibit rental does not include:
1. Drayage
2. Decoration
3. Labor
4. Guard/security service
5. Cleaning or janitorial services
6. Electrical
7. Gas
8. Water

FLOOR PLANS: Floor plans must be approved by the Fire Prevention Bureau. Copies must be sent to the Hotel before Group cutoff date to insure final printing, and shall be submitted prior to the sale of exhibit booths to prospective exhibitors.

LIABILITY: Group is responsible for submitting an executed release of liability from each exhibitor or its third party representative in charge of providing installation and dismantling services prior to set-up. If Group fails to deliver the release, exhibitors will be prohibited from utilizing exhibition premises. The release must include the following language: “Exhibitor shall be fully responsible to pay for any and all damages to property owned by the Hotel, its owners or managers, which result from any act or omission of exhibitor. Exhibitor agrees to defend, indemnify and hold harmless, the Hotel, its owners, managers, officers or directors, agents, employees, subsidiaries and affiliates, from any damages or charges resulting from exhibitor’s use of the property. Exhibitor’s liability shall include all losses, costs, damages, or expenses arising from, out of, or by reason of any accident or bodily injury or other occurrences to any person or persons, including the exhibitor, its agents, employees, and business invitees which arise from or out of the exhibitor’s occupancy and use of the exhibition premises, the Hotel or any part thereof.”

AUDIO VISUAL SERVICES
Complete audio visual service is available through the Catering department. Any use of outside audio visual services or production companies are subject to approval by the Catering Manager. We invite you to work with our in-house partner to provide your audio visual needs during your events. Should the Group choose to use a different audio visual provider, the Hotel’s quality standards and liability precautions must be maintained by the Hotel, which will oversee the proper operation and care of our facility and equipment. Group’s contracted audio visual provider must follow the guidelines for insurance listed under the “Insurance” section of the signed Agreement.

The following conditions must be adhered to:  A Banquet Manager will be assigned to your audio visual company during the load-in, load-out and rehearsal of your event. The Banquet Manager is to maintain the Hotel’s standards and guidelines while also assisting as a working technician with the load-in, load-out and rehearsal of the event.

 A rigger is required for all equipment that is to be hung in the ceiling. All riggers must be contracted by Hotel’s Catering department.
 All electrical service must be organized in advance with Hotel’s Catering Department.
 Audio patch fees will be charged whenever an outside audio visual company brings in its own audio equipment and wishes to use the Hotel’s Conference Center P/A.
 All audio visual companies are required to comply with all applicable laws, rules, regulations and codes established by federal, state and local authorities including, without limitation, OSHA, and fire and safety.
 Audio visual companies are required to provide to the Catering Manager a complete schedule of events at least seven (7) days before load-in, including, the dates and time of load-in and load-out and any rigging requirements.

LIVE ENTERTAINMENT TAX EVENTS
In accordance with Nevada Revised Statutes 368A.200, Group shall have sole responsibility for the payment of all live entertainment taxes applicable to Group’s activities upon and/or use of the meeting/banquet space. As a tenant of a licensed gaming establishment, Group must understand the regulations relating to live entertainment in the event Group provides live entertainment in the meeting/banquet space. Group acknowledges that it is subject to the same requirements as the gaming licensee within whose establishment the Group operates. For more information, related to live entertainment, Group shall review the following: 

Nevada Revised Statutes NRS 368A: https://www.leg.state.nv.us/NRS/NRS-368A.html
Nevada Administrative Code NAC 368A: https://www.leg.state.nv.us/NAC/NAC-368A.html
MICS – Entertainment: http://gaming.nv.gov/index.aspx?page=182Station Casino Resource Guide: https://www.sclv.com/LET-MICS-REQUIREMENTS

Group agrees that (a) all funds relating to the remittance of live entertainment taxes shall be sent to Hotel to be included with SCLLC’s remittance and that no fund shall be remitted directly to the State of Nevada and (b) all documentation related to Group’s live entertainment shall be retained for five (5) years and shall be made available upon request to SCLLC’s Internal Audit department and the Nevada Gaming Control Board. Group’s failure to comply with the regulatory requirements could result in assessments, including fines and penalties. In order to protect SCLLC and Hotel, both of which are gaming licensees, Group must receive approval from SCLLC’s Director of Compliance prior to advertising or contracting with entertainers.

MARIJUANA RELATED EVENT POLICY
Group must ensure that any action related to a convention, trade show, or similar conference that may be related to marijuana or products derived from marijuana only focus on educational activities and/or the exchange of information related to the marijuana industry. As such, each Group is required to ensure that the focus be primarily on the fostering of business relationship between participants, the exchange of knowledge related to the trade, and other trade or educational activities that does not facilitate the actual possession or consumption of marijuana/marijuana-related products on the premises. Further, any related marketing material posted or distributed to the public that contains the Hotel name (and/or logo) that promotes marijuana related activities will not be approved by the Hotel. Should a Group fail to adhere to any stated guidelines above, Hotel may, at its sole discretion, cancel any current or pending convention, trade show, or similar conference and retain all monies on file.

COMPLIANCE WITH SUPPLIER CODE OF CONDUCT
Group acknowledges and agrees that it has read and understands the Supplier Code of Conduct and will
conduct business in accordance therewith. The Supplier Code of Conduct is available at: 
HTTP://REDROCKRESORTS.INVESTORROOM.COM/SUPPLIER-CODE-OF-CONDUCT-PDF
Please call this number to make your reservation. (Remember, it is first come first serve.)
(888) 786-7389

To access your group’s custom webpage, enter your group code from above into the Offer Code box. Select your date of arrival, number of nights you will be staying, the room type you need, and click Get Rate. Rates will appear on the right side of the screen. To move to the next step Book It